Founded in 2002 and headquartered in San Jose, Costa Rica, Grupo GMS provides telecommunications and media services to clients in over 20 countries around the world.
Through its five divisions, Navégalo.com, Rack Lodge, Othos Telecom, Ring Call Center, and Boomerang Wireless, Grupo GMS has managed to integrate a suite of innovative and customer-centric products attractive to residential, small and medium businesses, as well as large corporations.
Our Mission and Vision Statements
At Grupo GMS we strongly believe that customers will never love a company until the employees love it first.
That is why our mission statement is simple, yet the foundation of everything we do here at Grupo GMS… to support our employees so that they can in turn support our customers and help to improve their everyday life.
Having said this, our vision is to become Central America’s number one telecommunications and media provider within the next 3 years.
Our Core Values
We will achieve our mission and vision with passion, dedication, innovation and unsurpassed levels of customer service, attached to our core values:
- Excellence in customer service to establish long-term relationships.
- Encourage teamwork.
- Create a proactive and dynamic work environment.
- Encourage ingenuity and creativity.
- Maintain a professional and dedicated team.
- Promote respect for and between our employees.
- Respect the privacy of personal information of our customers.
- Keep updated on issues related to services and technology.
Support our employees so that they can in turn support our customers and help to improve their everyday life.
Become Central America’s number one telecommunications and media provider within the next 3 years.